PRIVACY POLICY
Last
updated November 02, 2020
Thank you for
choosing to be part of our community at AudioPile
(“Company
”, “we”, “us”, or
“our”). We are committed to protecting your personal information and your right to privacy. If
you have any questions or concerns about our
policy
, or our practices with regards to your personal information, please contact us at privacy@audiopile.cloud.
When you visit
our website www.audiopile.cloud,
mobile application,
and use our services, you trust us with your personal
information. We take your privacy very seriously. In this
privacy policy
, we seek to explain to you in the clearest way possible what information we collect, how we use
it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is
important. If there are any terms in this
privacy policy
that you do not agree with, please discontinue use of our
Sites
or
Apps and our services.
This
privacy policy
applies to all information collected through our
website
(such as www.audiopile.cloud),
mobile application,
("Apps"),
and/or any related services, sales, marketing or events (we refer to them collectively in this
privacy policy
as the "Services").
Please
read this
privacy policy
carefully as it will help you make informed decisions about sharing your personal information
with us.
TABLE OF CONTENTS
1.
WHAT INFORMATION DO WE COLLECT?
2. HOW DO
WE USE YOUR INFORMATION?
3. WILL
YOUR INFORMATION BE SHARED WITH ANYONE?
4.
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
5. HOW
LONG DO WE KEEP YOUR INFORMATION?
6. HOW
DO WE KEEP YOUR INFORMATION SAFE?
7.
WHAT ARE YOUR PRIVACY RIGHTS?
8.
DATA BREACH
9. CONTROLS
FOR DO-NOT-TRACK FEATURES
10.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11.
DO WE MAKE UPDATES TO THIS POLICY?
12. HOW
CAN YOU CONTACT US ABOUT THIS POLICY?
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose
to us
In
Short: We collect personal information that
you provide to us.
We collect personal information that you voluntarily provide to us when registering at the Services
or
Apps,
expressing an interest in obtaining information about us or our
products and services, when participating in activities on the Services
or
Apps
(such as posting messages in our online forums or entering competitions,
contests or giveaways) or otherwise contacting us
.
The personal
information that we collect depends on the context of your interactions with us and the Services
or
Apps, the choices you make and
the products and features you use. The personal information we collect can include the following:
Publicly
Available Personal Information. We collect
first name, maiden name, last name, and nickname;
email addresses; and other similar data.
Personal
Information Provided by You. We collect
app usage; and other similar data.
Payment
Data. We collect data necessary to process your payment if
you make purchases, such as your payment instrument number (such as a credit card number), and the security code
associated with your payment instrument. All payment data is stored by
__________
. You may find their privacy policy link(s) here:
__________
.
All personal
information that you provide to us must be true, complete and accurate, and you must notify us of any changes to
such personal information.
Information
automatically collected
In Short: Some information — such as IP address and/or
browser and device characteristics — is collected automatically when you visit our Services
or
Apps.
We automatically collect certain information when you visit, use or navigate the
Services
or
Apps. This information does
not reveal your specific identity (like your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how and when you use our Services
or
Apps and other technical
information. This information is primarily needed to maintain the security and operation of our Services
or
Apps, and for our internal
analytics and reporting purposes.
Online Identifiers. We collect
devices;
device's geolocation; and other similar
data.
Information collected through our
Apps
In Short: We may collect information regarding your geo-location,
mobile device,
push notifications,
when you use our
apps.
If you use our Apps,
we may also collect the following information:
- Geo-Location Information. We may request access or permission to and
track location-based information from your mobile device, either continuously or while you are using our
mobile application, to provide location-based services. If you wish to change our access or permissions, you
may do so in your device's settings.
- Mobile Device Access. We may request access or permission to certain
features from your mobile device, including your mobile device's
microphone,
storage, and other features. If you wish to
change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We may automatically collect device information
(such as your mobile device ID, model and manufacturer), operating system, version information and IP
address.
- Push Notifications. We may request to send you push notifications
regarding your account or the mobile application. If you wish to opt-out from receiving these types of
communications, you may turn them off in your device's settings.
2. HOW DO WE USE YOUR
INFORMATION?
In Short: We process your information for purposes based
on legitimate business interests, the fulfillment of our contract with you, compliance with our legal
obligations, and/or your consent.
We use personal information collected via our
Services
or
Apps for a variety of
business purposes described below. We process your personal information for these purposes in reliance on our
legitimate business interests, in order to enter into or perform a contract with you, with your consent,
and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next
to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as
your Google or Facebook account), we use the information you allowed us to collect from those third parties
to facilitate account creation and logon process for the performance of the contract.
- To send administrative information to you. We may use your personal information to send you product, service and new
feature information and/or information about changes to our terms, conditions, and policies.
- Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments,
returns, and exchanges made through the Services
or
Apps.
- Request Feedback. We may
use your information to request feedback and to contact you about your use of our Services
or
Apps.
- To protect our Services. We may use your information as part of our efforts to keep our Services
or
Apps safe and secure (for
example, for fraud monitoring and prevention).
- To enable user-to-user communications. We may use your information in order to enable user-to-user communications
with each user's consent.
- To manage user
accounts. We may use your information for the
purposes of managing our account and keeping it in working
order.
- To deliver services to
the user. We may use your information to provide
you with the requested service.
- To respond to user
inquiries/offer support to users. We may use your
information to respond to your inquiries and solve any
potential issues you might have with the use of our
Services.
- For other
Business Purposes. We may use your information for other
Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our
promotional campaigns and to evaluate and improve our Services
or
Apps, products, marketing and
your experience.
We may use and store this
information in aggregated and anonymized form so that it
is not associated with individual end users and does not
include personal information. We will not use identifiable
personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH
ANYONE?
In Short: We only share information with your consent, to
comply with laws, to provide you with services, to protect your rights, or to fulfill business
obligations.
We may process or
share data based on the following legal basis:
- Consent: We may process your data if you
have given us specific consent to use your personal information in a specific purpose.
- Legitimate
Interests: We may process your data when it is reasonably necessary to achieve our legitimate
business interests.
- Performance
of a Contract: Where we have entered into a contract with you, we may process your personal
information to fulfill the terms of our contract.
- Legal
Obligations: We may disclose your information where we are legally required to do so in order to
comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such
as in response to a court order or a subpoena (including in response to public authorities to meet national
security or law enforcement requirements).
- Vital
Interests: We may disclose your information where we believe it is necessary to investigate,
prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving
potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we
are involved.
More specifically, we may need to process your data or share your personal
information in the following situations:
Business Transfers. We
may share or transfer your information in connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the
Services
or
Apps. These companies may
use information about your visits to our Website(s) and other websites that are contained in web cookies and
other tracking technologies in order to provide advertisements about goods and services of interest to you.
Business Partners. We
may share your information with our business partners to offer you certain products, services or
promotions.
Other Users. When you
share personal information (for example, by posting comments,
contributions or other content to the Services
or
Apps) or otherwise interact with public areas of the Services
or
Apps, such personal
information may be viewed by all users and may be publicly distributed outside the Services
or
Apps in perpetuity. Similarly, other users will be able to view descriptions of your activity,
communicate with you within our Services
or
Apps, and view your
profile.
4. IS YOUR INFORMATION TRANSFERRED
INTERNATIONALLY?
In Short: We may transfer, store, and process your
information in countries other than your own.
Our servers are located in
United States
. If you are accessing our Services
or
Apps from outside
United States
, please be aware that your information may be transferred to, stored,
and processed by us in our facilities and by those third parties with whom we may share your personal
information (see "
WILL YOUR INFORMATION BE SHARED WITH
ANYONE?" above), in and other
countries.
If you are a resident in the European Economic Area, then these countries may
not have data protection or other laws as comprehensive as those in your country. We will however take all
necessary measures to protect your personal information in accordance with this
privacy policy
and applicable law.
5. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your information for as long as
necessary to fulfill the purposes outlined in this
privacy policy
unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for
the purposes set out in this
privacy policy
, unless a longer retention period is required or permitted by law (such as tax, accounting or
other legal requirements). No purpose in this policy will require us keeping your personal information for
longer than
6 months past the termination of the user's account
.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize it, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely store your personal information
and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to protect your personal information
through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures
designed to protect the security of any personal information we process. However, please also remember that we
cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal
information, transmission of personal information to and from our Services
or
Apps is at your own risk. You
should only access the services within a secure environment.
7. WHAT ARE YOUR PRIVACY
RIGHTS?
In Short:
In some regions, such as the European Economic Area, you have rights that
allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your
personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have
the right to object to the processing of your personal information. To make such a request, please use
the contact details provided
below. We will consider and act upon any request in accordance with applicable data protection
laws.
If we are relying on your consent to process your personal information, you have
the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness
of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are
unlawfully processing your personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questions or comments about your privacy rights, you may email us at
privacy@audiopile.cloud.
Account Information
If you would at any time like to review or change the information in your
account or terminate your account, you can:
■
Log into your account settings and update your user account.
■
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, some information may be retained in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply
with legal requirements.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the
unsubscribe link in the emails that we send or by contacting us using the details provided below. You will
then be removed from the marketing email list – however, we will still need to send you service-related emails
that are necessary for the administration and use of your account. To otherwise opt-out, you may:
■
Access your account settings and update preferences.
8.
DATA BREACH
A privacy breach occurs when
there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be
notified about data breaches when AudioPile believes you are likely to be at risk or
serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental
or physical well-being. In the event that AudioPile becomes aware of a security breach
which has resulted or may result in unauthorized access, use or disclosure of personal information AudioPile will promptly investigate the matter and notify the applicable Supervisory
Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to
result in a risk to the rights and freedoms of natural persons.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. No uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT
browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will inform you about that
practice in a revised version of this
privacy policy
.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if you are a resident of California, you
are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law,
permits our users who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with which we shared personal information
in the immediately preceding calendar year. If you are a California resident and would like to make such a
request, please submit your request in writing to us using the contact information provided
below.
If you are under 18 years of age, reside in California, and have a registered
account with the Services
or
Apps, you have the right to
request removal of unwanted data that you publicly post on the Services
or
Apps. To request removal of
such data, please contact us using the contact information provided below, and include the email address
associated with your account and a statement that you reside in California. We will make sure the data is not
publicly displayed on the Services
or
Apps, but please be aware that
the data may not be completely or comprehensively removed from our systems.
11. DO WE MAKE UPDATES TO THIS
POLICY?
In Short: Yes, we will update this policy as necessary to
stay compliant with relevant laws.
We may update this
privacy policy
from time to time. The updated version will be indicated by an updated “Revised” date and the
updated version will be effective as soon as it is accessible. If we make material changes to this
privacy policy
, we may notify you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this
privacy policy
frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS
POLICY?
If you have questions or comments about this policy, you may email us at privact@audiopile.cloud
or by post to:
AudioPile
, CA
United States
HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM YOU?
Based on the laws of some countries, you may have the right to request access
to the personal information we collect from you, change that information, or delete it in some circumstances. To
request to review, update, or delete your personal information, please submit a
request form by clicking here
. We will respond to your request within 30 days.